Privacy Policy

Last updated: January 24, 2026

Your privacy is important to us. This Privacy Policy explains how Getzio we collects, uses, discloses, and safeguards your information when you use our mobile application.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and delivery addresses when you create an account or place orders.
• Location Data: With your permission, we collect precise location data to find nearby restaurants and track deliveries in real-time.
• Order Information: Details about your orders, preferences, and transaction history.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Photos: Only when you choose to upload a profile picture using your camera or photo library.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Send order confirmations and delivery updates
• Provide customer support
• Personalize your experience and recommend restaurants
• Send promotional communications (with your consent)
• Improve our services and develop new features
• Ensure security and prevent fraud

3. Information Sharing

We may share your information with:

• Restaurant Partners: To fulfill your orders, we share necessary details with the restaurants you order from.
• Delivery Partners: Your delivery address and contact information is shared with drivers to complete deliveries.
• Service Providers: Third-party companies that help us operate our services (payment processing, analytics, cloud hosting).
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Location: Disable location services in your device settings

To exercise these rights, contact us at getzio.official@gmail.com or through the app settings.

6. Third-Party Services

Our app uses the following third-party services:

• Firebase (Google): Authentication, push notifications, and analytics
• Mapbox: Maps and location services
• Payment Processors: Secure payment handling

These services have their own privacy policies governing the use of your information.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last updated" date
• Sending a notification for significant changes

Your continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: getzio.official@gmail.com

We will respond to your inquiry within 30 days.